ABOUT THE COURSE

A one-day course designed for Managers and Directors who may be faced with an employee making a complaint or raising a formal grievance.

COURSE OUTLINE

• The employee’s right to raise a grievance
• An understanding of what constitutes a genuine grievance
• The ability to deliver a procedurally fair investigation
• Dealing fairly with other employees who are implicated in the grievance
• The ability to recognise any necessity for parallel and/or consequential Disciplinary procedures
• Limiting risk of Tribunal

ONE DAY COURSE INFORMATION

Commencing registration at 9.00 am
Course start 9.30 am
Finish 4.30 pm

	Light refreshments and lunch will be served
	Free parking
	Full details of venue and map will be provided in advance to all delegates and a detailed course description together with a course programme outline.
	Training course notes will be provided
	A Lloyds Certificate of Professional Achievement will be awarded to each delegate.

Course fees £195 + VAT per delegate

However multiple bookings (6 plus) attract a negotiable discount

A VAT invoice will be provided on receipt of payment which is required at least 14 days prior to the date of the training course

We reserve the right to postpone any course if the need arises. ln such case the delegate will be given the opportunity to reschedule or receive a full refund.